THOUGHT SOCIAL

Privacy Policy

Last updated: July 27, 2026

This Privacy Policy explains how Pentridge Media (“Pentridge,” “we,” “us,” or “our”) handles information when you use the Thought Social iOS application, its website, or contact us for support.

Our approach

Thought Social is not an advertising or data-broker product. We do not sell your personal information, rent it to marketers, or use it to track you across apps and websites. We collect and process only the information needed to provide the app, personalize your content workflow, manage subscriptions, protect the service, and respond to you.

Information Thought Social handles

• Account information: your name, email address, and unique account identifier.
• Content you provide: ideas, prompts, topics, chat messages, links, profile preferences, scripts, captions, hashtags, calls to action, and related content.
• Research information: search topics, public source links, and public TikTok captions, engagement counts, or transcripts used to provide research features.
• Subscription information: product identifiers, purchase history, entitlement status, and a user identifier used to recognize Pro access. Apple processes payment details; we do not receive your full card or bank information.
• Service and support information: information you provide when contacting us and limited technical or security information generated by our online services.

Recordings, photos, and device permissions

Thought Social may request camera, microphone, speech-recognition, and photo-library access so you can record, caption, edit, and export videos. Your recorded video files remain on your device. Exports are saved to Photos only when you choose to export them. The app stores limited local file references and export metadata, but it does not upload your personal video recordings to our servers.

How we use information

• Authenticate your account and separate your projects from other users.
• Save your ideas, projects, preferences, and content history.
• Generate and personalize scripts, captions, research results, and requested content.
• Provide recording, editing, export, subscription, and restore-purchase features.
• Operate, secure, troubleshoot, and improve service reliability.
• Respond to support requests and comply with legal obligations.

Service providers

We use service providers for specific parts of Thought Social. These currently include Auth0 for authentication, Convex for application data and backend functions, RevenueCat and Apple for subscription management, OpenAI for requested AI generation and processing, Tavily for web research, RapidAPI providers for public TikTok research, and Vercel for website hosting. These providers process information to deliver their services and are subject to their own privacy and security obligations.

Content submitted to AI or research features may be sent to the applicable provider to complete your request. Do not submit sensitive personal information that is not needed for the content you are creating.

Sharing and disclosure

We do not sell personal information or share it for cross-context behavioral advertising. We may share information with the providers described above, when you direct us to do so, to protect users or the service, as part of a business transaction subject to appropriate safeguards, or when required by law.

Retention and deletion

We retain account and app content while your account is active and as reasonably necessary to provide the service. We may retain limited purchase, fraud-prevention, security, backup, or legal records where required or permitted by law. Retention by Apple and other providers is governed by their applicable policies.

You can initiate deletion from Settings → Delete Account in Thought Social. This removes stored Thought Social projects, ideas, messages, scripts, research references, preferences, recording references, export records, and your Auth0 authentication record, then signs you out. To request deletion of a support record, email info@pentridgemedia.com. Deleting the app does not automatically cancel an Apple subscription; subscriptions can be managed in Apple ID settings.

Your choices

• Decline camera, microphone, speech-recognition, or photo access in iOS Settings.
• Edit or delete content and initiate account deletion inside the app.
• Manage or cancel subscriptions through Apple ID subscription settings.
• Contact us to ask about, correct, or request deletion of information associated with you.

Children

Thought Social is not directed to children under 13, and we do not knowingly collect personal information from children under 13. Contact us if you believe a child has provided information to the service.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No internet service or storage system can be guaranteed completely secure.

Changes to this policy

We may update this policy as Thought Social or our legal obligations change. We will post the updated policy here and revise the date above. Material changes may also be communicated in the app or by another appropriate method.

Contact us

Pentridge Media
Akinyemi Bajulaiye
1034 S. 53rd Street
Philadelphia, PA 19143
info@pentridgemedia.com